FAQs

1.Are you trading company or manufacturer?

We are factory.

2.What can you buy from us?

Such as air inlet dust removal filters for compressor,Oil filters,water filters,hydraulic filter,magnet filters, air oil separators,dust filters,high efficiency filters for compressed gas,paper filters,suction filters, purifier filters,ceramic sintered filters,Coalescence separation filter element,metal-powder sintered filters

3. How can we guarantee quality?

Always a pre-production sample before mass production; Always final inspection before shipment.

4.Can l place a small quantity as trial orders?

Definitely yes,small quantity can be acceptable for the first order.

5.Do you provide samples?is it free or extra?

Yes,we could offer the sample for free charge but do not pay the cost of freight.

6.How long is your delivery time?

Generally it is 5-10 days if the goods are in stock.or it is 15-20 days if the goods are not in stock,it is according to quantity.

7. Why should you buy from us not from other suppliers?

The main feature of our company is the ability to optimize the product design with our strong engineering team, so as to help customers save costs in material selection and structure function and safety.

8. How does your company handle with customer's complaints?

A: The policy for us to handle with customer's complaint is CUSTOMER FIRST. 1) After get customer's complaints, we will inform all our related people, such as production manager,engineer,quality people and understand the whole condition and find out the reasons. 2)We will report to customer the reasons and solutions. 3) Then to negotiate with customer and find the acceptable solution which both agreed
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